Shipping & Returns

  1. What shipping options are available?
  2. What could cause a shipping delay?
  3. Shipping Restrictions?
  4. Is there a cost on returns?
  5. Do you ship to Alaska and Hawaii?
  6. Do you ship outside of the USA?

Q: What shipping options are available?

Online orders will be shipped based on the customer's shipping chosen at check out. We DO NOT ship to PO Boxes. Please contact us if you are interested in an expedited shipping on your order.

Q: What could cause a shipping delay?

Shipping delay can occur when the wrong address or zip code is submitted for the shipping address. If the shipping company can not deliver the package we will contact you via phone or email.

During the holiday season shipping delivery may vary.

Q: Shipping Restrictions?

MotorBum reserves the right not to ship particular products to certain locations. We do not ship to freight forwarders or overseas mail forwarding services and we do not ship to PO boxes. There are areas to which we cannot ship some of the products we retail on our website. Certain states and municipalities have established certain limitations, and we reserve the right not to ship particular products to certain locations. There are areas and certain states and municipalities have established certain limitations, and we reserve the right not to ship particular products to certain locations. We cannot ship Prop 65 listed products to the following locations: California

Q: Is there a cost on returns?

If an item needs to be returned the shipping fees are the customer's responsibility.

Amount of refund will be based on the purchase price of your product.

Q: Do you ship to Alaska and Hawaii?

We (do not) ship to Alaska and Hawaii.

Q: Do you ship outside of the USA?

Yes, we ship worldwide via USPS or Fed Ex. Customs duties and import fees to your country will vary and are the sole responsibility of the customer. Check with your local customs office for more information. Freight fees will vary depending on what parts are ordered and the size of the box(es). Please e-mail a list items you intend to order so we may calculate the best, most efficient, and least expensive method to ship your order.