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  • Why can’t I log in to my account? I forgot my username and?or password. How do I retrieve it?

Why can’t I log in to my account? I forgot my username and?or password. How do I retrieve it?

Login user names and passwords are case-sensitive. Please make sure to log in the exact combination of upper and lower case characters that you registered with.

In order to retrieve a lost username and?or password, please provide us with any information you have (i.e. order number, full name, etc.) which we can use to pull up your log in details.

You can also call us at 1-833-4MY-AUTO for your issues online. Our customer service representatives are always ready to assist you.