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Billing and Shipping/Checkout

What are your shipping methods? Why are some items only shipped ground?

Our shipping methods include UPS Ground shipping, Fed Ex Ground shipping for performance parts, and truck freight for oversized packages. Some items are only shipped ground to maintain cargo safety and protection.

What are your accredited payment processors?

You can pay your bill through PayPal.

I changed my mind about my purchase and want to cancel my order. How soon can I cancel my order without being billed?

Since all validated orders are immediately processed electronically, the possibility of cancelling an order is limited. Cancellation of an order should be made before receipt of the Invoice-Payment voucher, which is sent via e-mail. Only orders that have not yet been confirmed for payment can be...read more »

How do you compute for the sales tax on my order/invoice?

Sales tax on your orders is composed of State rates and district rates. The sales tax percentage ranges from 5% to 9.250%, depending on your State and district’s rates.

For example: You are from Beverly Hills, Los Angeles and you ordered a $100.00 item. The state rate in Beverly...read more »

How do I qualify for free shipping? Why don’t you ship free to Alaska and Hawaii regardless of my total order cost?

You can qualify for our free UPS Ground shipping service for orders beyond $50.00. This applies for all U.S. states except Hawaii and Alaska. Delivery takes about five to seven business days. Shipping to Alaska and Hawaii requires a shipping charge regardless of the total order cost. Free...read more »

During the checkout process, I noticed “phone number” was a required field. Why do you need my phone number?

We collect your phone number as well as your other contact details so we can immediately inform you if there’s a problem with your account or purchase. We may also contact you in case we need to verify or clarify information you provided us.

Rest assured that we will keep your...read more »

Do you ship outside the United States? Do you ship to US territories, APO/FPO, P.O. Boxes, etc…?

We ship to other areas outside the continental United States such as Alaska and Hawaii. However, shipping charges apply, and delivery time will take longer.We do not ship to Puerto Rico and to APOs, FPOs, and P.O. Boxes.

Do you accept check, money order, or wire transfer as payment options?

Yes, we accept check, money order, and wire transfer (or electronic debit) as payment options. Transactions through PayPal and Google Checkout are some of the easiest and most flexible ways of payment online. We also accept payments from major credit card companies Visa, MasterCard, American...