• Home »
  • FAQ
  • »
  • »
  • What is a Return Authorization Number? What can I use this number with? If I return a part, how soon can I expect my refund?

What is a Return Authorization Number? What can I use this number with? If I return a part, how soon can I expect my refund?

A Return Authorization Number, or RA Number, is a reference number that you can obtain by completing the required form for any parts you would like to return. Within two to three business days, RA numbers will be e-mailed along with instructions on how to return your item.

You can expect your refund within 30 days after we receive your return request. The time varies depending on how long the manufacturer takes to approve the return. Upon approval, we will then credit the refund to the credit card you used for the purchase and you will receive a “credit approved” e-mail. Please note that the bank might take a few days to process the credit, and thus the amount might be posted on your account right away.

Are there any limitations to items that can be returned and refunded?

There are items that cannot be returned for any reason. These include repair manuals, CD-ROMS, auto body parts, and special order products. Electrical parts cannot be returned as well if it has been unsealed or if it has been plugged in.

Read our Return Procedure for more information on returns and refunds.